Due to the Covid-19 Pandemic services are subject to change.

Appointments

Patients registering with the practice will be allocated a named GP as per NHS Guidelines.

If you would like to know which GP you have been allocated as your named GP please ask reception staff who will be happy to help.

Having an allocated named GP within Practice does not affect your rights and you can continue to see the GP of your choice. 

Consultations are by appointment and can be booked over the telephone or in person at reception during opening hours.

• Routine appointments are available usually within 5-10 working days.
• Urgent appointments can only be booked on the day and are available during both morning and afternoon surgeries.

Please note that a routine appointment is for 10 minutes duration and is for one person and one medical condition. If you feel you may need longer please book a double appointment.

Patients arriving more than 10 minutes late will not be seen and will have to make another appointment.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Online Booking

You can book appointments online by following this link:

https://systmonline.tpp-uk.com/Login?Practiceld=C87622

You can obtain login details at the surgery, please contact us if you are interested in this service..

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You should only request a home visit if you are housebound or are too ill to visit the practice. Your GP will visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

If you are unable to attend an appointment please contact the practice as soon as possible so the appointment can be given to another patient.

Thank you.